Right of Revocation
You have the right to cancel this contract within fourteen days without giving a reason.
The revocation period is fourteen days from the date on which you or a third party named by you, other than the carrier, have taken physical possession of the goods.
To exercise your right of revocation, you must inform us by means of a clear statement (e.g. letter, fax, e-mail) of your decision to withdraw from the contract. You can use therefore the attached specimen revocation form, but this is not compulsory.
To meet the cancellation deadline, it is sufficient that you send your notification concerning the exercise of your right of revocation before the expiration of the deadline.
Effect of Revocation
If you withdraw from this contract, we shall reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than the favourable, standard shipping offered by us), and repay immediately and no later than fourteen days from the date on which the notification of revocation of this agreement is received by us. For this reimbursement we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case, you shall not be charged fees for such repayment. We may refuse the reimbursement until we have received the goods back, or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract, sent it to us or handed it over. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct cost of returning the goods.
You must pay for any diminished value of the goods, if the loss in value is due to a not necessary handling of the goods in order to examine the nature, characteristics and functionality of the goods.
Exclusion or early Expiration of the Right of Revocation
The right of revocation expires early in case of contracts for delivery of sealed goods that are not fit for return because of health protection or hygienic reasons if their sealing had been removed after the delivery.
The right of revocation expires early in case of contracts for delivery of sound or video recordings or computer software in sealed packings if the sealing had been removed after the delivery.
- Please do neither damage nor impurify the goods. Send the goods if possible in the original packing back to us together with all accessories and components of the packing. Use an additional protecting packaging if necessary. In case the original packing is not available anymore, please provide for sufficient protection against transport damages by means of an adequate packing.
- Please return the goods prepaid, if possible.
- Please note that the aforementioned figures 1-2 are no requirement for the effective exercise of the right of revocation.
If you wish to cancel the contract, please fill out this form and send it back to us.
Send it to
Wittgensdorfer Höhe 2
I/We (*) hereby give notice that I/We (*) withdraw from my/our* contract of sale of the following goods*/provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of notification on paper)
(*) Cross out inapplicable entries